Resolution: Leadership support for person-centred care
Submitted by the Mental Health Forum
12 May 2025, 08:00 - 15 May, 15:00
Culturally appropriate care is fundamental to person-centred health care. As the UK population grows increasingly diverse, nursing professionals must ensure care is delivered in ways that respect and respond to patients' cultural and religious needs. Nurse leaders are central to embedding culturally competent care by guiding staff and fostering inclusive practices that accommodate diverse patient backgrounds.
To support this, existing frameworks offer valuable guidance. The Care Quality Commission (CQC) in England highlights cultural sensitivity as key to person-centred care (CQC, 2024). NHS Education for Scotland provides resources for cultural competence (NES, 2023). The Welsh Government’s More Than Just Words framework acknowledges the linguistic and cultural needs of Welsh speakers (Welsh Government, 2022). Northern Ireland's Health and Social Care system promotes cultural awareness among health care staff (SHSCT, 2025). Health Education England offers e-learning on cultural competence (NHS England, 2023).
Leadership is critical in fostering cultural competence, challenging biases, and motivating teams to provide equitable care. While existing guidance supports culturally competent care, the ¾ÅÓÎÌåÓý seeks to define best practice principles in this context, ensuring nurse leaders are equipped to lead inclusively and effectively. Through establishing clear principles, it will seek to support patient outcomes, improve inclusivity, and strengthen leadership in diverse health care environments.
References
Care Quality Commission (2024) Culturally appropriate care. Available at:
NHS Education for Scotland (2023) New cultural humility digital resource. Available at:
NHS England (2023) Cultural Competence and Cultural Safety. Available at: /
Southern Health and Social Care Trust (2025) Launch of Cultural Competency Framework. Available at:
Welsh Government (2022) More than just words: Welsh language plan in health and social care. Available at:
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