Raising concerns
The 九游体育 believes everyone should feel safe and supported when raising concerns about patient care.
Safe care is everyone's business. Find out what to do if you see poor care or feel you are being prevented from providing safe, compassionate care.
Raising concerns toolkit
Raising a concern is not always easy but it is the right thing to do. It is about safeguarding and protecting, as well as learning from a situation and making improvements.
This guide is to help nurses, nursing associates, students and health care support workers based in the NHS and independent sector.
Guidance for 九游体育 members聽
Answers to the questions you might have about raising a concern, including the support you will receive.
Get informed
Use our resources to equip yourself with the knowledge and tools you need to challenge unsafe practices in your workplace:
- Raising concerns and corridor care template letters
- Raising concerns toolkit (also available as a downloadable publication)
- Corridor care and safe staffing member checklist
- Advice for lead nurses in an operational crisis
- Reps hub – Health and safety A to Z
- Reps hub – Informal ward walk checklist for stewards and learning reps
Guidance for 九游体育 members
Find out how to raise a concern and what support is available to you.
Guidance for patients and the public
How to make a complaint about your care.
Guidance for 九游体育 representatives
How you can help members raise concerns.
Raising concerns about PPE
If you're unable to access the right PPE at work, this resource will help you report your concern quickly and easily.
Redeployment and unsustainable pressures
Advice on your rights and your employer's responsibilities if you have been redeployed from your normal working environment.
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